Case

 In the beginning of May 2020, a Polish client purchased a batch of anti-epidemic supplies including masks, protective suits, etc., totaling 10,215 cartons, 89,935 kilograms, and 901 cubic meters. The client entrusted High Forwarders to solely undertake a series of tasks such as goods collection, warehousing, logistics, customs declaration, and ground handling. The plan was to operate two chartered cargo flights, one with a B747 full freighter and the other with a B777-300 passenger-to-cargo converted aircraft.

On April 2, 2025, entrusted by the client, we arranged for 2 flatbed trucks with a length of 17.5 meters to transport goods from the factory in Ningxiang to Shizhu Tujia Autonomous County. The goods are named as: mixing plant equipment. Given that each single piece of goods is quite heavy and the quantity is relatively large, a overhead traveling crane is required for loading. Our company dispatched professional operators to the factory site to provide guidance and tracking during the loading process, supervise the loading of the goods, and ensure that the goods are well bundled and fixed after loading. At the same time, we purchased comprehensive transportation insurance for the goods to ensure the safe transportation of the goods to the destination, providing the client with better and more comprehensive transportation guarantees.

On December 27, 2024, we received a client's entrustment to arrange for the export of 16 sets of large equipment (such as compressors and charging machines), with a total of 232 tons of goods, into the Type B warehouse of our company's Changsha Jinxia Bonded Logistics Center. The gross weight of the largest single piece exceeded 40 tons, and it was also oversized in width and height. A total of 13 trucks were used for transportation, and the goods were unloaded in the bonded zone on December 27 and December 30 respectively.After being stored in the bonded zone for a period of time, in February 2025, we received a notice from the client. Due to the new requirements put forward by the foreign consignee for this batch of equipment, the current equipment could not meet the consignee's requirements for quality and specifications, so this batch of goods needed to be returned and imported back to the factory.